PRIVACY POLICY

Our website address is: www.iavrpt.org

What Personal Information do we collect?

Your financial Information:

Financial information relating to your Credit Cards

This information is never taken by us either through our website or otherwise. At the point of payment, you are transferred to a secure page on the website of Paypal or some other reputable payment service provider. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.

Note on Padlock Symbols and other Trust Marks

Many companies offer certification and an icon or other small graphics to prove to site visitors that the site is safe. Some certify to a high level of safety. Others are more concerned to take our money than to provide a useful service. We do not handle information about your credit card so do not subscribe to any such service.

Financial information about your Direct Debit

When you have agreed to set up a direct debit arrangement, the information you have given to us is passed to our own bank Paypal for processing according to our instructions. We do/do not keep a copy.

We are registered under the direct debit guarantee scheme. (This provides for the customer’s bank to refund disputed payments without question, pending further investigation. Direct debits can only be set up for payments to beneficiaries that are approved “originators” of direct debits. In order to be approved, these beneficiaries are subjected to careful vetting procedures. Once approved, they are required to give indemnity guarantees through their banks.)

Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

Your personal information

Compliance with the law

This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website. We adhere to the GDPR wherever applicable.

Review or update personally identifiable information

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. We are entitled to charge a reasonable fee for this service. To better safeguard your information, we will take reasonable steps to verify your identity before granting access or making corrections to your information.

Removal of your information

If you wish us to remove personally identifiable information from our web site, you may contact us at rehab@iavrpt.org. To better safeguard your information, we will take reasonable steps to verify your identity before granting access or making corrections to your information. You cannot request that we erase any personal data we are obliged to keep for administrative, legal, or security purposes.

Third party advertising

Third parties may advertise on our web site. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.

The content you provide to us with a view to being used by third party

If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the World, you have no control whatever as to how it is used.

Disclosure to Government and their agencies

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

Data may be “processed” outside South Africa

Our websites are hosted in South Africa. We also use outsourced services in countries outside South Africa from time to time in other aspects of our business. Accordingly, data obtained within South Africa may be “processed” outside South Africa and data obtained in any other country may be processed within or outside that country.

If you have any question regarding the privacy policy, please contact us at rehab@iavrpt.org